Store Policies
A Note from Our Team:
While we continue to navigate and respond to current events, Douxy is committed to making the safety of our employees and community of customers a top priority. As we fulfill orders and process returns at our warehouse, increased safety precautions are being taken at every step, therefore we are unable to accept any returns at this time. We sincerely apologize for any inconvenience and thank you for your patience and understanding.
Shipping
We currently ship to U.S. addresses including Alaska, Hawaii and U.S. Territories. We do not ship to PO Boxes/APO/FPO addresses. Please contact our customer service for non-US shipping eligibility, Online orders usually process within 2 business days. All orders received after 1pm PST on Friday will be processed the next business Monday.